“Unable to mount Vault” notification

Filecloud imports Vaults by creating an encrypted virtual drive in Windows Explorer or on the Mac OSX Desktop.  This means  that the local image file (which contains all data) will be mounted in your OS.

When something goes wrong during this mounting procedure, the Filecloud notification popup window will appear.

Possible Solutions

  • Disable your virus scanner.
  • Re-installing filecloud over your current installation.(this reinstalls the drivers which mount your local data file)
  • Attaching the external storage drive where your data file is stored.